1. Introduction
Mabssys ("we", "our", "us") builds enterprise software for Healthcare, Banking, Government, and Education. This Privacy Policy explains what personal data we collect on mabssys.com and through our products, how we use it, and the rights you have.
This policy does not replace the data processing agreements (DPAs) we sign with enterprise clients. Where a DPA is in place, it governs the processing of personal data inside the deployed platform.
2. Data we collect
Contact data you submit through our forms (name, work email, company, message).
Product telemetry from platforms we operate on your behalf — logs, error traces, and usage metrics required to keep the service running and secure.
Standard web analytics: IP address, browser, device, referrer, and pages visited.
3. How we use it
Respond to inquiries and deliver requested services.
Operate, secure, and improve our products and website.
Meet legal, regulatory, and contractual obligations.
We do not sell personal data. We do not use client production data to train models.
4. Legal basis
We process personal data on the basis of legitimate interest, contractual necessity, consent (where required), and compliance with legal obligations.
6. Retention
We keep contact records for as long as necessary to serve you and to meet our legal obligations, and no longer.
Client-hosted data retention is defined by the applicable service agreement.
7. Your rights
You may request access, correction, deletion, or portability of your personal data. To exercise these rights, contact privacy@mabssys.com.
8. Contact
Questions about this policy? Email privacy@mabssys.com or use the contact form on our website.